SHIPMENT & TRACKING.
Items ordered and paid for will be shipped within 1-3 business days after placing Your order. You will receive an e-mail with Your tracking information. Please be aware that it can take up to 48 hours for Your tracking links to be activated. All our products are high-quality goods produced in Europe and contain natural ingredients.
Depending on the destination country, shipping can take 2-20 business days. Delivery times are only estimated and do not count for public holidays or peak periods (i.e.: Christmas). International shipping times and costs can be found here: womensbest.com/pages/shipping
Once Your package has been shipped, You will receive an e-mail notification from Women's Best with Your tracking information, along with two tracking links. Your first link is the international tracking which tracks Your package until it reaches Your country. As soon as Your package has reached Your country's border, Your second tracking link will be activated. Unfortunately, the following countries don't offer country tracking: Argentina, Australia (partially), Canada, Cambodia, Mauritius, New Caledonia, Norway, Uruguay, South Africa.
If customs charges occur, please note that You, the buyer, are 100% responsible for the fees. We are not responsible for customs charges and have no influence on local customs and the time needed for packages to pass through customs. However, We guarantee the shipping times as placed on Our Website.
If You have any problems with Your order, please contact Us via our contact form so that We can make it right. Please keep in mind that the products You are buying are produced under highest quality standards containing best natural ingredients, so they tend to have variations from batch to batch (slight changes in color for example).
You have 14 business days to return Your order under our return policy, which starts on the day after You received the item. Please note, that we cannot track Your returns and are not responsible for the shipping time of Your package. When You receive an item, please ensure that You take reasonable care of it when trying it/inspecting it e.g., please ensure that any security seals or tags are still intact. Reimbursement requests for supplements will only be considered if the packaging is unopened and is in its original. Reimbursement requests for sportswear will only be accepted if the sportswear was tried on with underwear and is returned clean, without any tears and with the tag still on. We will issue Your refund once Your return arrives in Our warehouse and has passed Our quality test. Costs for returning packages will be paid by You.
Please make sure to check our return requirements before returning any item: https://us.womensbest.com/pages/help-center#returns
Returns can only be processed through our return page: https://womensbest.intelligentreturns.net/main/landing
WOMEN’S BEST GMBH CANNOT BE HELD RESPONSIBLE FOR LOST OR STOLEN MERCHANDISE.